UAbility

Client Success Representative

Specialisation in Digital Marketing | VIRTUAL POSITION | FULL-TIME

(Specialisation in Digital Marketing)
VIRTUAL POSITION | FULL-TIME

Job Description


How would it feel to be a part of one of the fastest growing companies in the online info space, working alongside some of the most elite players in the industry?


How would it feel to be a part of a highly productive and fun team who push you to be your best everyday, but are also like family?


Sound like what you’re looking for?


If so, you’ll want to keep reading…


One of the fastest growing industries today is the online consulting and marketing space.


UAbility works with online businesses, coaches, and consultants on a consulting basis, to help them create a foundation for their growth by developing their leadership, sales and marketing.


In less than 2 years, we’ve scaled ourselves to Rs 1 Crore/month, all while maintaining incredible results (check out our client success page for endless testimonials) for our clients!


Our mission is simple…we produce world class salespeople. n the last 3 years, we have helped over 1,300 businesses get high-ticket clients across the globe.


And due to the rate at which we are growing, we are currently seeking to bring on more team members to join us in pursuit of this mission


This is where you come in…


About this role


The purpose of this role is to manage and support client accounts to ensure long-term client retention and success


NOTE: This position is full-time and virtual, meaning you can work from anywhere


Key Responsibilities:


*Cultivate and nurture long-term relationships with large, complex organizations.

*Ensure clients understand and experience the ROI/value UAbility delivers.

*Proactively engage in strategic account planning and customer success issue resolution.

*Collaborate with cross-functional teams, including Sales, Marketing, 

*Support, Billing, and Operations, to ensure an exceptional client experience.

*Regularly meet with clients, both virtually and in person.

*Identify expansion opportunities and work closely with the sales team to capitalize on them.

*Maintain a keen understanding of the UAbility's product offerings and updates.

*Uphold the values of UAbility in all interactions and decision-making processes.



Qualifications


At UAbility, we want people who are amazing culture fits over anything else. We have found that some of our best team members have had little experience and/or college degrees relative to their role, but were extremely hungry, coachable, and driven to be the best. 


So if that’s you, feel free to go ahead and apply at the bottom of this page!


*5+ years of experience in customer success management / equivalent role.

*Proven proficiency in customer retention & growth in a B2B environment.

*Exceptional communication and presentation skills.

*Strong leadership, teamwork, & cross-group collaboration abilities.

*Bachelor’s Degree (or equivalent work experience).

*Willingness to travel to client locations as needed.


Mandatory Platforms, Software and Skills Experience:


*Facebook Ads (Targeting, KPI’s, Data-based Decision Making, Overall Strategy)

*Funnel Building Software

*Sales (Ideally High-Ticket, Rs 1L+)

*Copywriting/Persuasive Copywriting (Emails and Ads)

*Direct-Response Messaging


Nice to Have Platforms, Software and Skills Experience:


*Slack

*Go High Level

*Asana

*Hyros

*CRM’s (Monday.com, Pipedrive, etc.)

*Email Scraping and Tools


Cool stuff you'll get


*Work from anywhere in the world with a flexible schedule


*Generous salary + bonuses and commissions


*Growth potential into higher paying roles


*World class training and education provided


*Direct experience from the founder of a fast growing startup


Our number one goal at UAbility is customer experience making your training and education our top priority. At UAbility we hire people to work with us for 5-10 years plus. Our main focus is coaching our team members and helping them grow in the company to become more valuable long-term assets. We are not looking for short-term players. We are remote.


You will be looked after and become part of our online family. There is also potential for large amounts of career growth. We are constantly promoting and hiring within!


About us


UAbility is an education consultancy firm that helps people from developing nations figure out their passion, turn it into an online venture, and work with clients across the globe. In the last 3-years, we have helped over 1,300 people achieve the same. Our mission is to fix the problem of global price inequality and give every individual the ability to sign premium clients for the valuable skills that they have to offer. We believe that talent should not be restricted by borders.

About us (Vision, Mission & Principles)

© by UAbility.

UAbility does not warrant or guarantee any specific level of performance or end results, with the application of UAbility’s tools, ideas, suggestions and strategies. Any attainable result depends on a number of factors, circumstances and conditions. UAbility’s guarantee is limited to progression and growth without any definitive minimum or maximum limit given that the Client has duly followed and adhered to the directives and suggestions issued by UAbility. We just want to help you by giving great content, direction and strategies that worked well for us and our students and that we believe can move you forward. All of our terms, privacy policies and disclaimers for this program and website can be accessed via the link above. We feel transparency is important and we hold ourselves (and you) to a high standard of integrity. Thanks for stopping by. We hope this training and content brings you a lot of value.

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