Customer Success Rep
VIRTUAL POSITION FULL-TIME
CUSTOM JAVASCRIPT / HTML
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About us
UAbility is an education consultancy firm that helps people from developing nations figure out their passion, turn it into an online venture, and work with clients across the globe. In the last 4 years, we have helped over 1,300 people achieve the same. Our mission is to fix the problem of global price inequality and give every individual the ability to sign premium clients for the valuable skills that they have to offer. We believe that talent should not be restricted by borders.
Job Description
Do you want to join our team as a Support Ninja?
This role is 100% virtual and you can work from anywhere in the world with a flexible schedule -- all you need is a laptop and an Internet connection!
UAbility is looking to hire a customer success rep at our company who have a history of working in marketing/consulting-related companies. If you have strong technical and problem-solving skills, used marketing software, or worked with any type of paid advertising this would be a great long-term fit for you with tons of growth potential.
Our company works with highly esteemed clients in the sub-continent and the way we do this best is working on a near 1 to 1 basis with each client as much as we can. As a CSM, you will be receiving the client and helping them get high-ticket clients through our tools, marketing methods, and sales process.
If you are interested send me your resume here. When applying, please generate a short video mentioning who is your favourite superhero and the main reason behind that.
Requirements
We're looking for somebody who's hard working, reliable, loves taking action, up-to date with technology and online, fast typer with excellent english skills and a passion for learning and growing as a person.
YOU MUST have these skills:
- You have an in-depth knowledge and understanding of the online coaching industry
-Fluency in using basic softwares like Zoom, Excel, Word etc.
-Fluency in using Social Media (Facebook Pages/Groups, Instagram etc).
-The ability to read code and edit HTML/basic scripts;
-Experience developing basic Wordpress websites and using plugins.
-Experience with Google Adwords and Facebook ad manager;
-Past experience in customer success (NOT just support);
-Perfect text and verbal communication skills;
-Extreme attention to detail;
Preferable:
-Experience with tools like Clickfunnels, Marketing CRMs, Autoresponders, and similar marketing software;
We are very close to scale mode at our company, so there is a huge opportunity to grow into larger roles here as well. Every day we bring on brands you probably do business with already; If you’re looking to work with exciting impactful clients, we got them;
Please refer to our culture deck on our site. We hire based on culture first, ability to learn a fast second, and skills last.
Cool stuff you'll get
*Work from anywhere in the world with a flexible schedule
*Generous salary + bonuses and commissions
*Growth potential into higher paying roles
*World class training and education provided
*Direct experience from the founder of a fast growing startup
Our number one goal at UAbility is customer experience making your training and education our top priority. At UAbility we hire people to work with us for 5-10 years plus. Our main focus is coaching our team members and helping them grow in the company to become more valuable long-term assets. We are not looking for short-term players. We are remote.
You will be looked after and become part of our online family. There is also potential for large amounts of career growth. We are constantly promoting and hiring within!
